Brooklyn Osteopathy

Policies and Protocols

Brooklyn Osteopathy is committed to providing all of our patients with exceptional care. When the patient cancels without giving enough notice, they prevent another patient from being seen.

If prior notice of cancellation is not given (“no-show”) the patient will be charged a fee: first time 50% of full appointment fee, thereafter 100% of full appointment fee.

Late arrivals: Please call or text if you are running late for your scheduled appointment. We will try to accommodate late patients up to 15 minutes after their schduled treatment time, but they may be asked to wait, or their treatment may be cut short in oredr to treat on-time patients.

Full payment is due at time of service.

Our office accepts cash, check, credit cards & Zelle.

Our doctors do not participate in any insurance network, including Medicare; they are out of network providers. You are responsible for understanding your network benefits, limitations and policies. We advise that you check with your insurance company if you have any questions about your out of network coverage. Our office will not be involved with any issues related to insurance, nor do we negotiate with insurance companies on your behalf. We will, however, provide you with a “superbill” that you can submit to your insurance company for reimbursement. As we cannot guarantee your insurance coverage, you are responsible for all payments on the day services are rendered.

For questions regarding fees, please call or text the office.

Payment for all products is due at the time of purchase. For custom orthotics, a 50% deposit is required to place an order. Once an orthotic order is placed, it may not be cancelled. The remaining balance is due at the time of receiving the orthotics.